Refund policy

Shipping costs for the return are paid for by the customer. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

If the item is not in the same condition: used, without tags, not in the original packaging, you will not receive your money back. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can email us at cbfashionstar@hotmail.com

Non-returnable items
Certain types of items cannot be returned, like handmade items, and custom made products. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.